Privacy Policy & Terms of Service

Introduction

Tutor ("we," "our," and/or "us") values the privacy of individuals who use our website, app, and related online services (collectively, our "Services"). This privacy policy explains how we collect, use, and share information from users of our Services ("Users"). It applies to our student customers ("Students"), and individuals who teach courses through our Service ("Instructors").

Information We Collect

We may collect a variety of information from or about you or your devices from various sources, as described below.

Information You Provide to Us

• Registration and Profile Information: When you sign up for an account, we ask for contact information such as your name, email address, phone number, and address.
• Application and Enrollment Information: As part of our application or course enrollment process, we collect additional information about you such as your professional history, educational history, individual preferences, and demographic information.
• Communications: If you contact us directly, we may receive additional information about you.
• Payment Information: If you make a purchase through our Services, your payment-related information is collected by our third party payment processor on our behalf.
• Instructor Information: If you sign up to be an Instructor, we will ask for additional relevant information.

Information We Collect When You Use Our Services

• Video and Audio Recordings: When you attend online classes, these sessions may be recorded.
• Usage Information: We collect information about your interactions with our Services.
• Device Information: We receive information about the device and software you use to access our Services.
• Information from Cookies and Similar Technologies: We and third party partners collect information using cookies, pixel tags, or similar technologies.

How We Use the Information We Collect

We use the information we collect for purposes including:

• To provide, maintain, improve, and enhance our Services
• To personalize your experience on our Services
• To communicate with you and provide customer support
• For marketing and advertising purposes
• To generate anonymized, aggregate data for research and reporting
• To facilitate transactions and payments
• To find and prevent fraud, and respond to trust and safety issues
• For compliance purposes and as required by applicable laws and regulations

How We Share the Information We Collect

We may share the information we collect in various ways, including:

• With vendors and service providers
• With Instructors and educational institutions
• With analytics and advertising partners
• As required by law or to comply with legal process
• In connection with a merger, sale, or other asset transfers

Your Rights and Choices

You have certain rights and choices regarding your personal information, including:

• Opting out of marketing communications
• Accessing, updating, or deleting your information
• Objecting to or restricting certain processing activities
• Data portability rights (where applicable)

Data Retention and Security

We retain personal information for as long as necessary to provide our Services and for other essential purposes. We employ reasonable security measures to protect your information, but no method of transmission over the Internet is 100% secure.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country you live in. These countries may have data protection laws different from your country.

Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. We will notify you of material changes by posting the changed Privacy Policy on our Services.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@tutor.com

Address: 123 Learning Street, San Francisco, CA 94105