Help Center
Find answers to your questions and get support
Frequently Asked Questions
How do I create an account?
To create an account, click on the 'Sign Up' button in the top right corner of the homepage. Fill in your details and follow the prompts to complete the registration process.
How can I enroll in a course?
To enroll in a course, browse our course catalog and select the course you're interested in. Click on the 'Enroll' button on the course page and follow the instructions to complete your enrollment.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and bank transfers. The available options will be displayed during the checkout process.
How do I access my courses after enrollment?
Once enrolled, you can access your courses by logging into your account and navigating to the 'My Courses' section. From there, you can view and start your enrolled courses.
What is your refund policy?
We offer a 30-day money-back guarantee for most of our courses. If you're unsatisfied with a course, you can request a refund within 30 days of enrollment, provided you haven't completed more than 30% of the course content.
Support Categories
Account & Profile
Manage your account settings, update profile information, and handle login issues.
Get HelpCourse Access
Get help with accessing your enrolled courses, course materials, and completion certificates.
Get HelpBilling & Payments
Resolve payment issues, understand pricing, and manage your subscriptions.
Get HelpTechnical Support
Troubleshoot platform-related issues, video playback problems, and mobile app support.
Get HelpInstructor Support
Get assistance with course creation, instructor tools, and content management.
Get HelpCommunity Guidelines
Learn about our community policies, code of conduct, and reporting procedures.
Get HelpStill Need Help?
Our support team is always here to assist you. Reach out to us for personalized help.
Contact Support